🛡️ hhbf — Safe Gaming Commitment

Responsible Gaming —
Keep the fun in control

hhbf believes a healthy gaming experience is only possible when every player knows their own limits. We are here for you — always.

Why is responsible gaming important?

Online gaming is a great source of entertainment for many people — but it stays healthy only when it is controlled and planned. hhbf always wants every member to play responsibly. We are committed to creating an environment where gaming is enjoyable — but never harmful.

The core idea of responsible gaming is: treat gaming as entertainment, not as a source of income. Set a budget for yourself before each session and stay within that limit. If you feel your urge to play is getting out of control, seek help promptly.

hhbf operates as a safe and transparent platform for players in Bangladesh. Using our responsible gaming tools, you can manage your own playing habits — from setting deposit limits to taking a full break.

Core Principles

  • Play for entertainment, not to earn money
  • For players aged 21 and above only
  • Minimum deposit ৳300 — easy to manage your budget
  • Never bet more than you can afford to lose
  • Do not chase losses by placing more bets
  • Seek help when needed — 24/7 live chat is always open

Our Protection Tools and Services

Setting Deposit Limits

You can set your own limit on how much you can deposit per day, per week, or per month. Once set, the limit takes effect immediately, and if you want to raise it you must wait a set period. This is the most effective way to keep your budget protected.

Session Time-Out

Playing for long stretches at a time is not healthy. Our time-out feature lets you take a break from your account for a set period — 24 hours, 7 days, or 30 days. No deposits or gaming will be possible during the break.

Self-Exclusion

If you feel gaming is having a negative impact on your life, choose self-exclusion. Using this feature you can deactivate your account for the long term — even permanently. Once activated, it cannot easily be reversed.

Setting Betting Limits

Decide in advance how much you will bet in a given session. Setting a cap on the maximum amount you bet per round keeps your total spending in check. A cooling-off period of several hours applies if you want to change this limit.

Age Verification

hhbf strictly enforces a 21+ age limit. Age is verified at registration, and any account under suspicion is asked to provide additional identity confirmation. Keeping minors safe from gaming is our priority.

24/7 Support Team

For any responsible gaming concern, our Bengali-speaking support team is with you seven days a week, 24 hours a day. Through live chat you can request a limit to be set or self-exclusion to be activated on your account at any time.

Take Control Yourself — Step by Step

hhbf's self-control tools are very easy to use. Below is a brief explanation of how each tool works.

Deposit Limit

Set a daily / weekly / monthly deposit limit from Account Settings. Changes take effect immediately; increases only after 48 hours.

Time-Out

For a short-term break, pause your account for anywhere from 24 hours to 90 days. It reactivates automatically when the break ends.

Self-Exclusion

For a long-term break, choose self-exclusion for 6 months or more. Contact support to activate it.

Gaming History

View your complete transaction and gaming history at any time. It is very helpful for understanding your own spending patterns.

Recognise the Warning Signs of a Problem

Gaming problems develop gradually. If you notice the signs below, seek help promptly.

  • A tendency to repeatedly bet more in an attempt to win back lost money
  • Hiding your gaming from family or friends
  • Spending long periods playing while neglecting daily tasks or responsibilities
  • Borrowing money or selling assets to fund gaming
  • Feeling restless or mentally anxious when not gaming
  • Repeatedly going beyond your set budget

How to Get Help?

If you or someone close to you is facing a gaming problem, follow the steps below.

1

Contact Us via Live Chat

Our 24/7 live chat support team can communicate in Bengali and will help you set an immediate limit or exclusion on your account.

2

Write to Us by Email

Let us know your situation at [email protected]. Our responsible gaming team will respond promptly.

3

Seek Professional Advice

Gaming addiction is a mental health issue. Seeking help from a qualified mental health professional is completely normal and a courageous step.

10 Tips for Healthy Gaming Habits

1

Set a Budget First

Decide how much you will spend before each session. Do not go beyond that limit.

2

Keep a Time Limit

Play for a set amount of time. Set an alarm so you do not go over.

3

Think of It as Entertainment

Gaming is entertainment like watching a film — not a profitable investment.

4

Do Not Play in an Emotional State

Never game when you are angry, frustrated, or under the influence of alcohol.

5

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water.

6

Learn to Accept a Loss

If you lose, do not try to "win it back" — this only makes the damage worse.

7

Tell Your Family

Let the people close to you know about your gaming habits.

8

Develop Other Hobbies

Alongside gaming, spend time reading, doing sports, or engaging in creative activities.

9

Withdraw Winnings Promptly

When you win, make a withdrawal. Avoid the tendency to bet everything you have won again.

10

Keep Limit Tools Active

Always keep hhbf's deposit limit and session time-out features active.

21+ Age Limit — Strictly Enforced

hhbf is for players aged 21 and above only. Keeping minors safe from gaming is our ethical responsibility and a platform rule.

Every user's age is verified at registration. If there is any suspicion that an account is being used by a minor, it will be suspended immediately and any deposited funds will be returned.

If there are children or teenagers in your household, use parental control software on your device to prevent them from accessing this platform. Never share your password.

21+

For players aged 21 and above only

Need help? We are always here for you

For any question or concern about responsible gaming, contact our Bengali-speaking support team — available 24/7 via live chat.

Chat with Us on Live Chat View FAQ

Frequently Asked Questions about Responsible Gaming

Log in to your account and go to the Account Settings section. From there, select the "Responsible Gaming" or "Deposit Limit" option to set a daily, weekly, or monthly limit. If you want to lower your limit, it takes effect immediately. If you want to raise it, you will need to wait a set period so you have time to reconsider your decision. Contact us via live chat for assistance.

Once self-exclusion is activated, it cannot be reversed before the set period ends. This is an intentional barrier to prevent impulsive decisions. You can choose exclusion for 6 months, 1 year, or permanently. To activate self-exclusion, contact our support team via live chat or at [email protected].

There are warning signs that can help you recognise a problem. If you are going beyond your set budget, placing more bets to try to win back lost money, lying to family about your gaming, or feeling restless when you are not gaming — these may be signs of a problem. Contact us via live chat or take a temporary time-out.

No. hhbf strictly enforces a minimum age of 21. This platform is not permitted for 18-year-olds either. Every user's age is verified at registration, and accounts belonging to minors are immediately closed and any deposited funds are returned.

A time-out is a short-term break — typically from 24 hours up to 90 days. During this period you cannot deposit or play, but once it ends your account is automatically reactivated. Self-exclusion is a long-term measure — for a minimum of 6 months — and cannot be reversed before the period expires.

Yes. hhbf provides full support in the Bengali language. Members of our 24/7 live chat team are able to speak with Bangladeshi players in Bengali. There is no need to feel embarrassed about discussing a gaming problem — it is a health matter and we help without judgement.

Play Responsibly, Enjoy the Fun

Gaming at hhbf is safe and transparent. Enjoy all our games, offers, and services — but always within your own limits.

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For players aged 21 and above only. Play responsibly.